❓ Frequently Asked Questions (FAQs)

🔒 Is the packaging discreet?

Yes. All orders are shipped in plain, unbranded packaging with no mention of "lingerie" or "LURYXA" on the outside. Your privacy is always protected.

🌍 Do you ship internationally?

Yes! We ship worldwide, including to the USA, Canada, United Kingdom, Australia, and most of Europe and Asia.
If your country is not available at checkout, please email us at [email protected].

📦 How much is shipping?

Shipping fees depend on your order total and selected shipping method:

Standard Shipping

• $0.00 – $78.99 → $7.99

• $79.00 and above → Free

Fast Shipping

• $0.00 – $139.99 → $12.99

• $149.00 and above → Free

VIP Shipping

• Any amount → $19.99 (priority dispatch)

All orders include tracking. Delivery time varies by country.

⏱️ How long does order processing take?

We process orders within 1–3 business days (Mon–Fri).
Once shipped, you’ll receive a tracking number by email.

💳 What payment methods do you accept?

We accept the following secure payment options:

• Visa

• MasterCard

• American Express

• Discover

• PayPal

• Apple Pay

• Google Pay

All payments are processed securely in USD ($). We never store your payment details.

👙 Can I return or exchange my order?

Due to hygiene reasons, we do not accept returns or exchanges

Please contact us within 3 days of delivery

See our full Refund Policy for details.

📧 I haven’t received my tracking number.

Tracking details are emailed once your order ships.
Didn’t receive it after 3 business days? Check your spam folder or contact us at [email protected].

🧾 Will I be charged customs fees?

International orders may be subject to import duties or taxes depending on your country’s policies.
These charges are not included in your order total and are the responsibility of the buyer.

💬 Need further help?

We’re always here to assist. Reach out anytime:
📩 [email protected]

LURYXA — Luxury You Can Feel. Privacy You Can Trust.